Helpdesk Services

We have a HELPDESK system to improve our services by implementing a problem-tracking management system. Our HQ support centre will be manned with a "HOTLINE" access to customers who have signed on maintenance contract. Customer will also be provided with regional centres telephone contact. For customers on 24 hours 7 days maintenance, we provide the customer a mobile phone number and also a pager number for access to our technical personnel on-standby.