Support


 

ISS Consulting has a certified SAP VAR Support Center. We provide a full range of services from ad-hoc support to Application Managed Services to our clients. ISS has built on its extensive support regionally to build a comprehensive Managed Helpdesk. We can allow our customers to log issues at any time of the day, truly global. Our call management system can be tailored to allow your users to log calls directly with our helpdesk staff or by a web based front end interface. Once logged on, our experienced and certified SAP support staff will quickly diagnose your technical SAP query and provide solutions to these.

The ISS Consulting Online SAP Helpdesk is the web support interface for all of your SAP application support, technical support, remote help, and remote service needs and is the link to the ISS Consulting Helpdesk Center. We can offer customers world class support services on a global basis.

Types of services offered:

  • Help Desk Planning
  • Help Desk Operations
  • Remote Monitoring Service
  • Basis support
  • Feasibility for Enhancement Projects and Technical Development

 

 



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